Homeowners, having quality waterproofing for your basement is essential to protecting your home’s foundation from leaks and floods. If you’ve noticed signs of water damage in your basement, consider investing in waterproofing services from a professional contractor. Before doing so, however, it pays to ask key questions that will help you understand what kind of work needs to be done and whether the contractor is qualified for the job.

How long have you been in business?question mark on sticky note

Having a clear sense of how long your waterproofing contractor has been in business is important when assessing the right contractor for you and your needs. When seeking someone to provide waterproofing services, ask your contractor just how long they have been around.

Years in business usually indicate experience and quality customer service that can’t always be taught in a book. Consequently, be sure to consider the time your potential contractors have been providing their services and any additional customer testimonials or reviews.

Are you licensed and insured?

Protect your home and yourself by hiring a licensed and insured waterproofing contractor! A reputable contractor should be knowledgeable about their craft, experienced in the field, and attentive to the customer’s needs. Having a license shows that your contractor knows how to complete the job to code, while insurance ensures that you are covered if anything were to go wrong during the process. Working with a reliable waterproofing contractor gives you peace of mind that your project will be completed efficiently and satisfactorily.

What is the source of the problem my home is experiencing, and what is your solution?

Water problems in your home can have many possible sources: Hydrostatic pressure, a broken sump pump, high water tables, and more. When your waterproofing contractor comes out for an inspection, they should tell you what is causing the issues and their solution. They should also tell you what you can expect during repair and waterproofing.

What warranties do you offer?

Warranties can cover everything from materials to labor and are designed to guarantee a repair or replacement of a product, if necessary, within a specific time frame. Most warranties can last up to four years, and your contractor should clearly state what is and is not covered.

How is my repair cost estimated?

Before starting any work, you need to get a repair cost estimate. This will detail the work to be done and includes the following:

  • The size of the area to be repaired.
  • Materials needed
  • Labor costs

An estimate will help you understand what work is being done and whether it fits your budget. It’s recommended to get estimates from several companies before committing.

Do you offer service plans?

Service plans are a great way to keep your equipment in good order to prevent costly breakdowns. At Missouri Basement, we service all equipment, including sump pumps, wall anchors, dehumidifiers, and more. For more information about our service plans and if they suit you, please get in touch with us at our office at 636.487.4792.

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